LUMA Gelato

The right team, the right pace — and work you actually enjoy showing up for.

Working at LUMA isn't just about serving gelato — it's about being part of something people come back for.

You're often the first welcome. The person who reads the moment, offers guidance when it's needed and helps turn a simple visit into something memorable.

It comes down to the small things — understanding flavour and texture, noticing the details and helping people create something they'll genuinely enjoy.

There's a rhythm to it. Calm, considered and never rushed, with a team that takes pride in doing things properly and notices when it's done well.

If you care about quality, enjoy creating memorable customer experiences and want to be part of a team that values genuine hospitality, we'd love to hear from you.

Roles at LUMA—Opportunities to grow with LUMA.

Team Member

The starting point for a career at LUMA. Depending on your training, strengths and business needs, you may begin in front of house, production, or gain experience across both while helping create the LUMA experience.

Supervisor

Support daily operations, mentor team members and help maintain the quality, service and standards that make LUMA feel effortless.

Store Manager | Assistant Manager

Lead the team, oversee store performance and help shape the future of the LUMA customer experience.

Production Supervisor

Coordinate production processes, maintain quality standards and support the preparation of gelato and toppings.

Production Manager

Oversee production planning, quality control and the continued growth of LUMA's gelato operations.

Grow With Us

At LUMA, we want our team to feel valued, supported and proud of where they work.

Alongside everyday perks, we invest in training, development and creating opportunities for people who care about doing things properly.

Our team benefits may include:

• One free gelato during their shift
• 50% off their own gelato on days off
• 15% off for family and friends when visiting during their shift
• Weekend and public holiday penalty rates paid in line with employment requirements
• Training and growth opportunities as LUMA expands

As LUMA evolves, new opportunities may become available across leadership, production and future locations for the right people and eligible roles.

It's our way of saying thank you to the people who help create the LUMA experience every day.

Apply Now