Italian sourcing to final swirl — every step has its place.
From Ingredient to Indulgence
Where It Begins
Better ingredients. Better outcome.
Every LUMA gelato cup starts long before the first swirl.
We use premium Italian ingredients where they matter most, alongside quality Australian dairy and fresh ingredients selected for flavour, texture and consistency.
Every ingredient is chosen with purpose — not just for how it tastes on its own, but how it contributes to the finished cup.
No shortcuts. Just the right ingredients, handled properly.
Just the right ingredients, handled properly.
The Work That Makes It Work
Measured. Refined. Repeat until it’s right.
Once the ingredients arrive, the real work begins.
Each batch is carefully measured and pasteurised in-house, then given time to settle so the texture, flavour and balance can develop before it's finished for our self-serve machines.
This creates the smooth Italian-style texture LUMA is built around — ready for you to serve, swirl, drizzle and make your own.
Texture matters. Balance matters. Every detail matters.
What you taste at the end starts with what we choose at the beginning.
The toppings bar is prepared with the same care — every sauce, crumble, nut and drizzle is chosen to bring flavour, texture and beauty to your cup.
Allergy notice:
Because our gelato, sauces and toppings are prepared and served in an environment that handles milk, nuts, peanuts, gluten, wheat, soy, eggs, coconut, sesame seeds, sulphites/sulfites and other allergens, we cannot guarantee any product is allergen-free. Please speak with our team before serving if you have allergies or dietary requirements.
Who We Work With—Chosen carefully. Trusted for quality.
What you taste at the end starts with what we choose at the beginning.
Worth Coming Back For
Some habits are worth keeping.
For those who find themselves thinking about their next visit before the last spoonful is finished, LUMA Rewards makes coming back even sweeter. Earn points every time you visit, enjoy birthday treats, access member-only surprises and discover local partner perks created especially for our LUMA community.
Simple, rewarding and made for those who know one cup is never really enough.
- Earn 1 point for every $1 spent.
- Receive a $10 birthday voucher. T&Cs apply.
- $10 off when you reach 100 points.
- Exclusive access to local offers & perks.
Valid for 14 days from your birthday. In-store only. Receive early updates on flavour drops, events and LUMA moments.
The LUMA Diaries
Let’s Chat
Curious? You’re in the right place.
If you’re curious about how we do things, planning something special, or just want to understand it a little better — let’s chat.
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